Our client, one of the big banks in Canada, is looking to hire several banking officers s to help support their team located in the downtown Edmonton area.

Description

The Credit Operations Specialist will be involved in administratively servicing the loan portfolio via processing systems/tools. This includes, but are not limited to, activities related to loan maintenance, payouts and payments, system updates, credit checks, search requests. Credit Operations Specialists require high attention to details, the ability to manage high volumes of transactions on a day-to-day basis and a blend of curiosity with critical thinking for success in the role.

· Support and maintain the lending administration processes accurately and efficiently which lead to consistent and predictable daily credit operations outcomes across the branch network.

· Ensure Service Level Agreement (SLA) targets and quality benchmarks for credit operations are being met

· Ensure contributions to lending administration comply with the Bank’s policies and procedures to ensure the branch network can continue to deliver a high level of customer service.

· Actively participate in team weekly/monthly meetings which communicate progress of team, department goals and objectives, as well as team issues.

· Minimize risk to the bank through compliance with policies and regulatory requirements in all areas of banking and operations.

· Ensure the confidentiality of the bank’s and its customers in maintained by routinely securing all documentation during non-business hours and is aware of and adheres to employee Code of Conduct.

· Additional duties can be assigned for completion, as discussed with assigned leader

· Responsible for delivering “best in class” customer experience to our banking center network and partners

Must Have Experience/Skills:

• 2+ Years of Loan Administration Experience

• Strong Excel Knowledge (Charts, VLOOKUP, Pivot Tables, Etc.)

• Strong Communication Skills (English – Written/Verbal)

People first environment – put the team above own individual – giddyup – high volume and putting in the extra to support the volumes

Supporting all lending activities

Need to be adaptable with the upcoming migration – need to be able to pivot with the volumes and different tasks that come everyday

• Being able to monitor everything that is coming in

Banking systems that they will be need to train them –

Excel testing – typing testing is more about accuracy then speed **

Queue management – SLA driven

Being open to change and new ideas – not reverting to what they are used to or where they came from *

Red flags – structuring of resume – serial “admins” – does not want years of exp – not interested in call center candidates

Pay and Benefits

The pay range for this position is $27.00 – $27.00/hr.

Workplace Type

This is a fully onsite position in Edmonton,AB.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.