About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Madinat Jumeirah, Jumeirah’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An opportunity has arisen for a Supervisor to join Sports and Leisure in Jumeirah Al Naseem. The main duties and responsibilities of this role:

• Supervise Sports and Leisure attendants, ensure areas are clean, tasks are followed up, and checklists are completed.

• Monitor guest satisfaction, handle complaints and feedback, and ensure operational procedures meet hotel standards.

• Ensure relevant administrative documents, checklists, safety inspections, and reports are accurately completed.

• Oversee lifeguard rotations, breaks, and ensure all positions are covered and training requirements are met.

• Conduct interviews, appraise, consult, and develop Sports and Leisure colleagues for growth and ensure equipment is maintained.

• Respond to emergencies, maintain cleanliness and safety standards, ensure equipment is properly maintained, and follow safety policies.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• UAE National with a Family Book as per government requirements.

• 2 years in a role within recreation at a 5-star hotel; guest-facing department experience is an advantage.

• Diploma in Hotel Operations or Hotel Management.

• Fluent in English, both oral and written.

• Strong knowledge of Microsoft Office products.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.