People Plus – North East

Posted on October 9, 2025

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Job details

  • Profession: Uncatalogued Profession

  • Country of the Job: United Kingdom

  • State of the Job: GBR

  • City of the Job: Darlington

  • Job Application Deadline (Year): 2025

  • Type of job: Full-time and/or Permanent

  • Hiring Company: BT

  • Mode of Work: Onsite

  • Applier's country: United Kingdom

  • Benefits Included: Health insurance, Dental insurance, Travel allowance

People Plus – North East

Job Req ID: 44540

Posting Date: 27 May 2025

Function: EE Contact Centres

Unit: Consumer

Location:

Darlington Contact Centre, Darlington, United Kingdom

Salary: 23,504.00

Where: We are hiring accross 3 contact centre locations:

  1. EE Gosforth – BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

  2. EE North Tyneside – 6 Silver Fox Way, Newcastle upon Tyne NE27 0QJ

  3. EE Darlington – Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW

Full Time: Permanent, 37.5 hours per week

Salary: £25,087.00 rising to £25,684.00 after 8 months of employment, plus uncapped commission

Start Date: July 2025 onwards

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for an Advisor role here at EE!

At EE, we’re using the power of technology to connect people and make a real difference in their lives. Join our teams in Gosforth or North Tyneside , and you’ll be at the heart of this mission—whether you’re helping customers find the perfect products and services or guiding them through challenges over the phone.

This is your opportunity to make a meaningful impact in a dynamic, fast-paced environment where every conversation counts.

You don’t need previous experience to get started. We’re looking for resilient, goal-driven individuals who’ve shown they can meet targets and thrive in a team. In return, we’ll give you comprehensive training to build your confidence and knowledge—so you can talk about our cutting-edge tech and support our customers with ease.

No two calls are the same, so your ability to adapt and stay motivated will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What’s in it for you?

  • Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme

  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you

  • Paid Carer’s Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.

  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.

  • Huge Discounts : Save on EE & BT products, including mobile and broadband.

  • Career Development : Support in achieving the career you want without limits.

  • Season Ticket Travel Loan : Funds for your travel to and from work.

  • Volunteering Days : Give back to your local community.

  • Optional Private Healthcare and Dental : Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career.

What are you waiting for? Find out more and apply at…