Company: Loop Support
Location: Remote (Worldwide, US experience encouraged)
Position Type: Full-Time

About Loop Support

Loop Support connects businesses with exceptional customer support specialists who value kindness, professionalism, and continuous learning. If you enjoy solving problems and helping others, we’d love to hear from you!

Key Responsibilities

• Respond to customer inquiries and complaints via phone, email, and chat.
• Provide detailed, accurate information about products and services.
• Troubleshoot and resolve product issues promptly.
• Maintain a positive, professional attitude during all customer interactions.
• Accurately document customer interactions and solutions.

Qualifications

• Required:
  • Strong written and verbal communication skills in English.
  • Stable internet connection and reliable computer setup.
  • Prior experience in customer support or similar roles.
  • Ability to work independently in a distraction-free home environment.
  • A customer-first mindset with a positive and professional attitude.
• Preferred:
  • Previous work, living, or education experience in the US or Canada is a plus!
  • Strong problem-solving skills and quick thinking under pressure.

Why Join Loop Support?

At Loop Support, you’ll be part of a team that values growth, collaboration, and helping others. This is an opportunity to build your career while contributing to a customer-centric mission.

If you’re a smart, kind-hearted professional with a passion for learning, apply now and help us make customer support exceptional!