Analyst I – System Administration and Support

Mumbai, India

Job Description:

About us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. The team develops the Bank’s Information Security strategy and policy, manages the Information Security program and identifies and addresses vulnerabilities, Develops, deploys and manages a risk-based controls portfolio, Manages and operates a global security operations center that monitors, detects and responds to cybersecurity incidents.

Job Description

The individual will be part of Security Event Management QA team and will be required to collaborate with both internal and external global teams across various locations for the project delivery.

Responsibilities

As a Member in Security Event Management QA, the individual will be focused in the following areas:

• Timeliness, meets established SLA

• Completeness, accomplishes all steps of the SOC

• Correctness, properly achieves desired end state of the

• Continual Improvement

Requirements

Education: B.E. / B. Tech/M.E. /M.Tech/B.Sc./M.Sc./BCA/MCA(prefer IT/CS specialization)

Certifications, If Any: CEH, Security+, CCNA or any equivalent

Experience Range: 10 + years

Foundational skills:

• Experience in Information Security

• Experience in M&T all work types, at least 1 year exposure to same

• Experience in identifying threats and applying security controls to detect those users

• Experience and ability to quickly use open source tools to gather information on a domain or subject Self-motivated individual willing to learn new skills and accomplish goals within a short timeframe

• Good understanding of Security Event Management tools, techniques and processes

• Ability to leverage technical skills to correlate data to streamline analysis process

• Familiarity with and basic understanding of networking systems, firewalls, simple DNS & DHCP, security vulnerabilities, exploits, attacks and malware

• Ability to relate technical issues to non-technical associates / business owners understanding of vulnerabilities, exploitation, tools and techniques especially ArcSight (SIEM tool)

• Communication skills

• Microsoft Office applications

Desired skills:

• Knowledge of SIEM, GRC tools

• DLP knowledge preferred. Experience detecting Insider Threats and placing controls within an organization to protect against these threats

• Network / Systems / Information Security Administration knowledge

Work Timings: 7:30am to 8:30pm (9 hours rotational shift)

Job Location: Gurugram/Mumbai

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the “Know your Rights” poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.