We operate a high-end online guitar tuition service designed to help guitarists break free from their limitations and master fluent playing across the fretboard. Our mentorship program is tailored for dedicated players looking to enhance their improvisation, fretboard navigation, and lead guitar skills. Through one-on-one coaching, personalized feedback, and a focus on practical application, we aim to help students gain confidence, unlock creativity, and achieve true freedom on the guitar.

Currently, we’re partnered with two popular guitar teachers on YouTube, who help us attract new students.

Thanks for reading, and I look forward to connecting with you.

Best,
Christian Lie

Part-Time Customer Support & Lead Nurture Specialist
(Remote – Cyclical Work Schedule: 2 Weeks On, 3 Weeks Off. This may evolve over time.)

Are you a proactive, empathetic, and organized individual who thrives in a fast-paced environment? Do you have excellent communication skills and enjoy engaging with potential clients? If so, this role could be a great fit for you!

We’re looking for a Customer Support & Lead Nurture Specialist to assist in managing and qualifying potential students for our guitar tuition business. You’ll be an essential part of optimizing our sales process and ensuring our calendar runs smoothly.

📅 Work Schedule
This is a part-time position with a cyclical work schedule:

• 2 weeks on, 3 weeks off (aligned with our promotional campaigns).
  During the 2-week active period, you’ll manage leads, schedule calls, and keep operations running smoothly.

🎯 Your Responsibilities

• Immediate Lead Contact: Quickly reach out to potential students after they fill out our form to nurture and qualify them. Fast response is key.
• Call Scheduling: Book sales calls efficiently, ensuring minimal gaps between appointments (aiming for no more than 15 minutes between calls).
• Lead Qualification: Assess whether potential students are a good fit for our program during your conversations with them.
• Follow-Up & Nurturing: Engage with leads who haven’t booked a call yet, answer their questions, and build relationships.
• Call Cancellations: Politely inform those not suited for the program, helping us keep the schedule streamlined.
• General Support: Provide assistance to potential students and ensure smooth communication.

💡 Why This Role Matters
Your quick response and ability to keep our calendar optimized will directly impact our ability to help more students and grow our guitar tuition service. The faster we connect with leads, the more students we can enroll.

✅ What We’re Looking For

• Excellent Communication Skills: Comfortable interacting with potential clients and making follow-up calls.
• Proactive and Self-Motivated: You take the initiative and don’t wait for instructions.
• Highly Organized: You manage schedules efficiently and ensure everything runs smoothly.
• Empathetic & People-Oriented: You care about helping potential students make informed decisions.
• Fast Response Time: You understand the importance of reaching out immediately after a lead fills out the form.

🌎 Perks & Benefits

• Flexible, Remote Work: Work from anywhere during your active weeks.
• Part-Time Schedule: Enjoy 3 weeks off between work cycles.
• Growth Opportunities: High performers may have the chance to take on more responsibility and hours.

HOW TO APPLY:
Send me a DM on Instagram with your work experience and location (we primarily seek candidates from the US): Instagram Link