Transform urban transportation and make sustainable travel easier for everyone.

Join Our Team as a Customer Success Expert!

Are you passionate about providing outstanding customer service and building meaningful relationships? At Mozio, we’re looking for a dedicated Customer Success Expert to ensure our customers, service providers, and partners receive top-notch support every step of the way.

In this role, you’ll be the primary point of contact for customer inquiries via phone and email, resolving issues efficiently while exceeding expectations. Your mission is to make every customer feel like part of the Mozio family, delivering service with a friendly, positive attitude.

What We’re Looking For:

• Excellent communication skills in English (B2 level or higher).
• At least 2 years of experience in customer support.
• Proficiency in an additional language (Spanish, French, Italian, German, Chinese, or Portuguese) is a huge plus!

What We Offer:

• 100% remote position – work from anywhere in the world!
• Competitive salary in USD.
• Flexible working arrangements as a contractor.
• Opportunities for growth and career advancement in a fast-growing company.

Job Details:

• Full-time: 5 days a week (including weekends), 8 hours per day.
• You’ll need a reliable laptop, smartphone, high-speed internet, and a backup plan for both.

At Mozio, we believe in empowering our team members and fostering a supportive work environment. If you’re excited about taking on a new challenge and meet our requirements, we’d love to hear from you!

Submit your application today – we look forward to getting to know you!