IT Support Technician

Posted on October 6, 2025

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Job details

  • Profession: IT Support - IT Support Engineer, Pharmacy - Pharmacy Technician, Offshore Based - Life Support Technician – Saturation Divers

  • Country of the Job: Spain

  • State of the Job: ESP

  • City of the Job: Madrid

  • Job Application Deadline (Year): 2025

  • Type of job: Permanent and/or Contract

  • Hiring Company: Sulzer Pumps US Inc.

  • Mode of Work: Onsite

  • Applier's country: Spain

  • Benefits Included: Not specified. See Job Description

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Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Your main tasks and responsibilities:

  • Rapid Issue Resolution: Ensure IT services and systems are quickly restored to operational status, following defined resolution and documentation processes.

  • Application Support: Provide support for business applications within designated locations.

  • System Maintenance: Maintain servers, storage, Active Directory, SQL services, and manage file systems and permissions.

  • Security & Patch Management: Oversee security measures, scripting, patch management, and backup responsibilities.

  • Documentation: Maintain documentation related to system configurations and changes.

  • Environmental & Risk Management: Be familiar with environmental impacts, risks, and mitigation measures related to the role, and actively support company initiatives.

To succeed in this role, you will need:

  • Attention to Detail: Meticulous in ensuring accuracy and quality in all tasks.

  • Customer Service Skills: Strong ability to support and communicate effectively with users.

  • Adaptability: Flexible and able to adjust to changing environments and requirements.

  • Interpersonal Skills: Excellent at building and maintaining relationships within the team.

  • Problem-Solving Skills: Proficient in identifying issues and implementing effective solutions.

  • Technical Expertise: Educated to school diploma standard with 2-3 years of relevant IT support experience; ITIL Foundation or above is desirable. Strong understanding of networking, computer hardware, IT architecture, and corporate enterprise environments.

What we offer you:

  • A permanent contract.

  • A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.

  • Restaurant tickets

  • Be part of an experienced, international team.

  • A good vibe working environment.

  • Enjoy great office facilities and a perfect location in Madrid Nuevos Ministerios, making your work experience both comfortable and convenient.

  • Other fringe benefits

No visa or work permit support can be provided for this role.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

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