Work Schedule: Monday to Friday | 8:00 AM – 5:00 PM Pacific Time (PST)

Employment Type: Full-Time | Remote | Offshore

Role Summary

We are seeking an experienced and detail-oriented Marketing & Sales Support Administrator to support our Marketing and Business Development functions. This is a multi-faceted role that combines administrative accuracy, digital marketing execution, CRM management, and inbound lead triage.

The ideal candidate has excellent communication skills, a strong command of modern marketing tools and CRM systems, and the ability to manage competing priorities efficiently. This position is integral to ensuring smooth client and candidate-facing operations while supporting internal teams with timely, organized, and actionable information.

Key Responsibilities 1. Customer Service & Applicant Triage

• Monitor shared inboxes and respond to general inquiries, primarily from job seekers.

• Triage incoming candidate messages:

• Direct inquiries to job boards or application pages.

• Manually upload resumes into the ATS if the applicant is not already in the system.

• Maintain a professional and brand-consistent tone in all written communication.

• Meet internal SLAs and escalate urgent matters when necessary.

1. Inbound Lead Management

• Manage all inbound leads generated through the website, white papers, and partner channels.

• Classify leads:

• Hot – Direct hiring requests (immediate recruiter routing).

• Warm – Engaged prospects needing qualification (assigned to sales).

• Cold – Low-intent leads added to nurture campaigns.

• Track lead data accuracy in HubSpot and/or Bullhorn: lead source, response time, disposition.

• Flag high-potential or unresponsive leads for follow-up.

1. Social Media Management

• Schedule and publish content across all platforms using Later.com or similar tools.

• Execute recurring campaigns:

• Weekly hiring updates.

• Holiday greetings and milestone posts.

• Candidate testimonials (including formatting and permissions).

• Track and report social engagement metrics.

• Recommend content improvements based on performance data.

1. Website & Blog Administration

• Maintain and update the company website (WordPress).

• Format and publish two blog posts weekly, optimizing for readability and mobile responsiveness.

• Coordinate with internal content contributors to ensure accuracy and brand consistency.

• Perform basic text edits and layout adjustments as needed.

1. Sales Support & Prospect Research

• Build and maintain outbound prospecting lists.

• Conduct company-level research in key industries (e.g., mining, manufacturing, semiconductors, services).

• Identify decision-makers using platforms like ZoomInfo or Apollo.

• Clean and prepare lead records before uploading to HubSpot or Bullhorn.

• Support trade show/webinar planning by sourcing and formatting attendee and exhibitor lists.

  Ideal Candidate Profile Experience & Background

• 5+ years in a marketing or sales support role, ideally within staffing, recruitment, or B2B services.

• Preferred industry familiarity:

• Industrial/Manufacturing

• Mining

• Semiconductor

• Service-based sectors (hospitality, logistics, etc.)

  Technical Skills (Preferred)

• CRM systems (HubSpot, Bullhorn).

• Website CMS (WordPress).

• Social media scheduling tools (Later.com or similar).

• Design tools (Canva or similar).

• Google Workspace (Docs, Sheets, Drive, Calendar).

• Lead sourcing tools (ZoomInfo, Apollo, etc.)

  Soft Skills

• Excellent written English and attention to detail.

• Highly organized and capable of managing multiple tasks under tight deadlines.

• Proactive and self-motivated with a continuous improvement mindset.

• Comfortable working remotely and asynchronously with North American teams.

WHY INTELASSIST?

We grow together. We value your effort. We aim to empower you.