MPF Federal is looking for compassionate, experienced, and tech-savvy Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line in a remote, work-from-home call center environment. This position offers an opportunity to positively impact the lives of military beneficiaries, including active-duty service members, veterans, and their families.

COMPENSATION:
$35.00/hr. Weekend, evening, and night differentials may apply.

All shifts include weekends and holidays, which are fixed and do not rotate.

Available Schedules:

• S==W=FY (0800-1830): 8AM – 6:30PM (10 HR)
• SMT==F= (0400-1430): 4AM – 2:30PM (10 HR)
• TWRFY (0400-1230): 4AM – 12:30PM (8 HR)
• SM==RFY (1530-0000): 3:30PM – Midnight (8 HR)
• S==WRFY (1530-0000): 3:30PM – Midnight (8 HR)
• S=T===Y (2300-1200): 11PM – Noon (12 HR)
• SM==RFY (0000-0830): Midnight – 8:30AM (8 HR)
• S==W==Y (0830-2100): 8:30AM – 9PM (12 HR)
• SM==RFY (0600-1000): 6AM-10AM (split shift with 5PM-9PM) (8 HR)

Requirements:

• Minimum 3 years of clinical experience at the RN level required.
• Looking for nurses with backgrounds in emergency care, triage, or related specialties, and the ability to excel in fast-paced, telehealth environments.

Responsibilities:

• Triage & Assess: Evaluate patient symptoms via phone, chat, and video using evidence-based protocols.
• Provide Care Advice: Offer self-care recommendations or escalate urgent cases.
• Health Education: Provide guidance on medications, medical conditions, and diagnostic tests.
• Crisis Management: Handle mental health, behavioral health, and emergency calls with care.
• Documentation & Compliance: Maintain accurate records in electronic health systems.
• Collaboration: Work with program managers and call center teams to meet deadlines in a metrics-driven environment.
• Resource Management: Use tech resources effectively to provide appropriate advice.

Work Environment & Schedule:

• 100% remote, structured work-from-home position (must have a distraction-free workspace).
• Internet: Must have a wired (ethernet) connection with a speed test required.
• Must be available for evenings, nights, weekends, and holidays.
• Full-time with fixed schedules.

Requirements:

• RN with a BSN degree or ASN with microbiology course (proof required).
• Active, unrestricted multistate license (verified via Nursys).
• 3+ years of clinical RN experience in Emergency or Urgent Care.
• Ability to work a rigid schedule with minimal flexibility.

Preferred Qualifications:

• Experience in emergency care, triage, ICU, med-surg, or urgent care.
• Prior telehealth, triage, or call center experience.
• Experience with telehealth platforms and electronic health records.
• Bonus: Military/Veteran healthcare experience, behavioral health, crisis intervention, or substance abuse counseling.

Licensing & Compliance:

• Active RN Compact License (in good standing).
• Must be able to obtain licensure in all 50 states (we assist with the process).
• U.S. Citizenship (Federal Public Trust Clearance required).
• Background Check and Drug Screening (federal requirements).

Physical and Mental Demands:

• Must work the assigned shift; occasional overtime may be required.
• Prolonged sitting or standing, and use of office equipment such as computers and monitors.
• Must use only authorized peripheral devices (e.g., keyboard, mouse).

Benefits:
MPF Federal is an equal-opportunity employer. We offer a competitive compensation package, including medical benefits, PTO, holiday pay, and more.

If you are a mission-driven nurse looking for a fulfilling remote career, apply now!