Remote Virtual Customer Support & Assistant

Written by Emily Carter on January 28, 2025

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2 min read
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businessman consulting business

Job details

  • Profession

    Virtual assistant
  • Country of the Job

    United States
  • State of the Job

    New York
  • City of the Job

    New York City
  • Job Application Deadline (Year)

    2025
  • Type of job

    Full-time
  • Job salary amount given (annually)

    $30,000 - $50,000
  • Hiring Company

    We Work Remotely
  • Mode of Work

    Remote
  • Applier's country

    All
  • Benefits Included

    Health insurance, Retirement plans, Travel allowance
  • Job Contact Details

    support@weworkremotely.com

Time Zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Description
We’re building a talent pool for future opportunities at We Work Remotely and are currently seeking Virtual Assistants based in the Philippines to join our expanding team. While this isn’t an active job opening, we’re collecting applications to consider for upcoming roles. By applying, you’ll be on our radar for future projects as they become available.

If you’re a multitasking pro who can handle tasks with ease like a digital nomad and thrive with minimal supervision, we’d love to hear from you!

Responsibilities may include:

  • Offering administrative support across various departments
  • Managing incoming customer calls
  • Handling calendars, scheduling meetings, and overseeing email correspondence
  • Assisting with document preparation and data entry
  • Conducting research and providing valuable insights as needed
  • Collaborating with international teams
  • And much more!

Requirements

  • Experience: Previous experience in customer support, administrative assistance, or a related field is a plus but not a requirement. Fresh talent is welcome to apply!
  • Communication: Strong verbal and written communication skills are essential. Your ability to engage with customers and team members will make you stand out!
  • Tech-Savvy: Familiarity with customer support platforms (e.g., Zendesk, Freshdesk) and productivity software (e.g., Google Workspace, MS Office) is a bonus.
  • Problem-Solving: A solution-oriented mindset and ability to think creatively when facing challenges.
  • Detail-Oriented: A keen eye for detail ensures precision in your work and interactions.
  • Reliability: We value dependability and your commitment to deadlines and communication.
  • Schedule Flexibility: You must be available to work during U.S. business hours.

Benefits

  • Opportunity for future roles as they arise.
  • Flexible, remote work environment.
  • Be part of an inclusive, collaborative team, working with top companies in the industry.

How to Apply
Please submit your resume and cover letter, detailing why you’d be a great fit for the role. We’ll review your application and, if your qualifications match our needs, we’ll contact you for an interview and keep your details on file for future opportunities.