Senior Manager, Commercial Strategy and Analytics

Position: Senior Manager, Commercial Strategy and Analytics
Location: Boston, MA
About the Role:
Are you passionate about shaping the future of Wayfair’s supplier and category management tools? Do you want to enable smarter, data-driven decisions across global teams? The North America & Europe Retail Tech & Analytics (NAEURTA) team plays a crucial role in driving Wayfair’s commercial strategy by delivering innovative tools, insights, and processes that enhance supplier engagement and optimize catalog performance.
As a Senior Manager on the NAEURTA Tech & Reporting team, you will lead the effort to align supplier and category management tools with our commercial objectives. Your role will involve setting the strategy, driving process improvements, and working closely with cross-functional teams to implement key initiatives that will be highly visible to executives. This position provides a unique opportunity to influence change at the intersection of technology, data, and business strategy.
Why This Opportunity is Unique:
- Data-Driven Influence: Your analytical expertise will directly shape Wayfair’s business strategy and impact its success.
- Dynamic & Fast-Paced Environment: We value quick action and thoughtful risk-taking, making this a perfect role for individuals who thrive in a high-energy, evolving setting.
- High-Impact Role: Your work will influence key decisions and be visible to executive leadership.
What You'll Do:
- Partner with Global Category Management teams to develop and execute strategies that optimize assortments, ensuring tools like the Assortment Hub are accurate, user-friendly, and aligned with business goals.
- Provide data-driven insights to close assortment gaps, improve product selection, and boost key metrics like findability.
- Lead the target-setting process for global Category Management, collaborating with executive leadership, general managers, and central teams to define, track, and adjust business objectives.
- Maintain real-time dashboards and reporting systems to track performance, identify risks, and ensure leadership has actionable insights.
- Collaborate with Product, Engineering, and Category Management leadership to enhance internal tools (e.g., Waystation) to improve supplier engagement and team efficiency.
- Advocate for strategic, long-term tech solutions that align with Wayfair's growth and deliver sustainable value.
- Work closely with Marketing teams to improve visibility into traffic drivers, diagnose underperformance, and uncover growth opportunities.
- Manage reporting for key company initiatives, such as the Frequency workstream, while addressing ad-hoc reporting needs and proactively identifying insights for emerging opportunities.
What You'll Need:
- Strong analytical and technical skills, with a willingness to learn complex systems.
- Strategic mindset with the ability to transform complex data into actionable insights.
- Proven experience in project management and cross-functional collaboration.
- Exceptional communication skills, with the ability to influence and align stakeholders at all levels.
- Ability to manage competing priorities in a fast-paced environment.
- Bachelor’s degree in Business, Analytics, or a related field.
- 5+ years of experience in data analytics, category management, or a related role.
Wayfair’s In-Office Policy:
For Boston-based employees, this role follows a hybrid in-office policy: employees will work in the office Monday through Thursday and remotely on Friday.
Important Legal Note for Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Employers who violate this law are subject to criminal penalties and civil liability.
About Wayfair Inc.:
Wayfair is one of the world's largest online destinations for home goods. Whether you're working in our global headquarters in Boston or at one of our offices or warehouses worldwide, you’ll be part of a team that's reinventing how people shop for their homes. With a commitment to industry-leading technology and creative problem-solving, Wayfair offers unparalleled career growth and learning opportunities.
At Wayfair, we value diversity and inclusion and are proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Every voice and perspective matters.
For more details about our privacy practices, please refer to our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable data protection laws, please contact us at dataprotectionofficer@wayfair.com.