Description

Imagine being part of an agile team where your ideas have the potential to reach millions. At Amazon Mesa, we work on highly advanced, consumer-facing products where every team member plays a critical role in shaping the future. You’ll enjoy the innovative atmosphere of a start-up while leveraging the resources and scale of a Fortune 500 company.

At Amazon Mesa, our mission is to build a personalized, curated, and seamless streaming experience. We help customers discover emerging artists while continuing to enjoy their favorite established Mesaians. Our work spans large-scale distributed systems across mobile apps, the web player, and streaming-forward engagement platforms. Mesa products are available globally, and our innovation continues to enrich the lives of customers around the world.

We are looking for passionate team members across a variety of functions—including software engineering, marketing, design, and operations—to help us launch impactful new initiatives. Come innovate with us as we continue to make history!

Key job responsibilities

Provide infrastructure support for incoming system tickets, including in-depth troubleshooting across multiple products, features, and services.

Work on maintenance-driven coding projects, primarily using Java and AWS technologies.

Support software deployments in staging and production environments.

Develop internal tools to streamline operations and maintenance activities.

Generate and maintain system and support status reports.

Take ownership of one or more digital products or components.

Improve infrastructure, operational performance, and overall system stability for Retail Mesa.

Participate in design discussions, code reviews, and procedural evaluations.

Identify opportunities through technical discussions and make informed trade-offs.

Troubleshoot, perform root cause analysis, and resolve technical defects.

Lead and coordinate company-wide campaigns in collaboration with support and engineering teams.

Ensure compliance risks for Retail Mesa systems are effectively managed.

Drive large-scale initiatives such as cloud migration, pipeline automation, and other infrastructure projects to completion.

Basic Qualifications

• Experience in automating, deploying, and supporting infrastructure

• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust

• Experience with Linux/Unix

Preferred Qualifications

• Experience with CI/CD pipelines build processes

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.