Narva Software is an Atlassian Gold Marketplace Partner, proudly serving over 10,000 customers worldwide! Our dedicated team is driven by a mission to create innovative products and solutions that enhance Jira and Confluence, making collaboration smoother and more efficient.

We’re a passionate team on a mission to create innovative products and solutions that enhance Jira and Confluence, making teamwork more efficient and effective. With well-established yet rapidly growing apps, we’re looking for a tech-savvy candidate to support our expanding customer base.

What We Offer:

• An international, remote-first company
• Flexible work hours, with the option to work from home or anywhere you’re comfortable (with at least 4 hours of overlap with CET)
• A highly motivated, experienced, and supportive team to collaborate with
• Remote work tools and a gym membership to help you stay healthy
• 25+ days of generous paid time off per year
• Opportunities for growth and learning within the company, with potential roles in product management, customer success, marketing, and more

Roles and Responsibilities:
This role requires experience in some (but not all) of the areas listed below. Flexibility, a willingness to learn, and adaptability are key in this position.

• Conduct user interviews, analyze customer pain points, and collect feedback and feature requests
• Create prototypes and wireframes to visualize product concepts and UX flows using Figma or similar tools
• Provide first-level support for our Jira and Confluence apps, helping customers with troubleshooting and product success
• Ensure product quality through proper QA and validation processes before each release
• Create detailed documentation, how-to guides, articles, use cases, and other helpful resources

Your Profile:

• Proficiency in Figma and other design/prototyping tools
• Ability to independently conduct market research and analyze customer feedback
• Eagerness to learn new technologies and adapt to various functions
• A few years of experience in product management, UX design, QA, or a related role
• Tech-savvy with strong IT knowledge, a proactive attitude, and problem-solving skills

As part of a nimble, agile startup team, you’ll have the chance to shape the company’s future and be a key player in our growth.

How to Apply:
Please share a bit about yourself—your interests, hobbies, and why this opportunity excites you. We receive a high volume of applications, so only those with genuine interest and thoughtful responses will be invited for an interview.